Operational excellence in retail

WHAT'S NEXT

A View from the CEO’s Office, Part 2

This is the second half of my conversation with Sharen Turney and Jerry Stritzke, two brilliant CEOs I’ve had the opportunity to work with as a team as well as individually. Read the first half of our conversation here. We continue our discussion about operational excellence, this time focusing on the people aspect, the value of multiyear planning and the specific challenges that the retail industry faces today.

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